OmniPresence LLC Refund Policy
Effective Date: June 23, 2026 | Version 1.0
Our Refund Policy Is Simple
OmniPresence does not offer refunds. All sales are final. This policy applies to all OmniPresence subscription plans, AI packages, one-time purchases, and any other fees paid to OmniPresence LLC.
Free Trial
OmniPresence offers a 14-day free trial so you can experience the Platform before being charged. During your trial your payment details are collected at signup but you are not charged until Day 15. You have full access to the Platform during the 14-day trial period. If you cancel before Day 15 you will not be charged. If you do not cancel before Day 15 your subscription begins and your payment method is charged. The free trial exists so you can make an informed decision before any money changes hands. Use it.
Cancellation
You may cancel your subscription at any time. Log into your account dashboard, navigate to Settings then Billing then Cancel Subscription, and follow the confirmation steps. Cancellation takes effect at the end of your current billing cycle. You retain full access to the Platform through the last day of your paid period. You will not be charged for the next billing cycle.
What Happens After Cancellation
After your billing cycle ends your account enters a 90-day asset collection period. During this period you can log in and export all of your content, CRM data, course materials, community data, and files. After 90 days all of your data is permanently and irrecoverably deleted. No extensions to the 90-day period will be granted under any circumstances. OmniPresence is not liable for data not collected within the 90-day window.
No Exceptions
We do not issue refunds for forgetting to cancel before renewal, not using the Platform during a billing period, dissatisfaction with features or results, technical issues (contact support — we will fix it), change of business plans or direction, or any other reason.
Chargebacks
Filing a chargeback with your bank or card issuer does not constitute cancellation and does not entitle you to a refund. OmniPresence disputes every chargeback with complete documentary evidence. See our Terms of Service Section 9 for our full chargeback policy.
Contact
If you have a billing question or are experiencing a technical issue contact us before cancelling. support@myomnipresence.ai. We are here to help. If something is broken we will fix it. If you changed your mind we understand — but refunds are not available.